Legal informations

Company name: Collection Saint-Siméon
Registered office: 20 rue Adolphe Marais 14600 HONFLEUR - FRANCE
Telephone number 
Share capital : 
Individual VAT identification number :
Siret number : 
Photo credits: ©Eliophot ©Collection Saint-Siméon
Director of publication, legal representative: M. Jean Marie Boelen
Editorial manager: Mr Jean Marie Boelen

Responsibility

By accessing this site, you are informed that use of the Internet requires compliance with a set of laws relating in particular to copyright and the Data Protection Act. Collection Saint-Siméon and ELIOPHOT cannot be held liable for any errors or omissions. The publisher also reserves the right to modify and update the information on the site at any time.

Copyright

In accordance with the French Intellectual Property Code, the reproduction for other than private use, sale, distribution, publication, adaptation or communication, in part or in full, of the data (presentation, layout of the site, photos, texts and illustrations protected by copyright) is strictly subject to the prior written authorisation of the holders of the rights mentioned above.

Information technology and civil liberties

Any user who has provided directly or indirectly nominative information has a right of access and rectification in accordance with law no. 7817 of 6/01/78 (Information Technology and Civil Liberties) by contacting the site administrator.

Protection of personal data
Identity of the data controller

The Website is published by the company whose contact details are given above.
Access to the website and use of its content are subject to the terms of use described below.

Nature of personal data

The term "personal data" refers to any personal information that you may share with the operating company and that may enable the latter, directly or indirectly, to identify you as a natural person, for example when you visit the website, request information or book a room or other service.

Personal data collected

You may be asked to provide your personal data when you browse the website of the operating company.

The compulsory or optional nature of the information requested is indicated at the time of collection by an asterisk "*". Information marked with an asterisk is compulsory because it is essential for us to process your various requests. The other information is intended to help us get to know you better and improve the services we offer. It is therefore optional.

In particular, the operating company collects and processes your surname, first name, e-mail address, billing address, telephone number, IP address, connection and browsing data, your preferences and interests (non-smoking room, preferred room, type of stay, etc.) and your online reviews.

When is your personal data collected?

  • You browse the website (IP address and Cookies) and consult products or services;
  • You send the operating company your observations/comments in certain sections, via questionnaires or contact forms, or via the operating company's official social networking page;
  • You send the operating company an e-mail;
  • You subscribe to the newsletter mailing list;
  • You share a page or an offer by sending an e-mail or via a social network;
  • You answer a satisfaction questionnaire;
  • You request a quote.

Data storage

The information collected is stored in our various reservation systems on secure, SSL-certified databases.

This database includes customers' names, addresses, telephone numbers, job titles, company names and credit card details. We may also record other information such as your room, meal, beverage and other service preferences, as well as the history of your stay with us.

Purpose of data collection by the operating company

Through the website, the operating company collects data about you that is strictly necessary for the following purposes:

  1. To manage your requests for information and reservations, as well as any loyalty programme;
  2. To improve and personalise the operating company's services in order to make it easier for you to navigate the website;
  3. To manage and monitor all customer relations;
  4. To manage registration for news and promotional offers from the operating company (newsletter);
  5. To manage all your access requests in accordance with current legislation;
  6. To manage unpaid invoices and disputes;
  7. To manage application requests in the context of job offers from the operating company that have caught your attention, or any unsolicited application request;
  8. Measuring quality and satisfaction.

If you do not provide the required information, your request will not be processed.

Commitments made by the operating company with regard to the protection of personal data
Transparency and purpose :

No personal data is or will be collected without your knowledge. The optional or compulsory nature of the information to be communicated to the operating company as part of the data collection carried out on the website will be indicated to you in advance by the presence of the asterisk symbol "*". The operating company collects and processes your personal data solely for the purposes described in this Legal Notice.

Proportionality and relevance:

The operating company only collects and processes the personal data necessary for the proper processing of your request or the personalisation of the services offered to you.

Data storage time:

The operating company will only store your personal data for the period necessary to process it in accordance with applicable law.

Security and confidentiality:

The operating company undertakes to take the necessary measures to guarantee the confidentiality of data and not to disclose it to unauthorised third parties.

We may be required to pass on your personal information to the local authorities if this is required by law or as part of an investigation and in accordance with local regulations.

Like most websites, certain information is automatically recorded via a protocol. This information includes protocol addresses (IP address), type of browser used, Internet service provider, reference and final pages, operating system, date, time and Clickstream data.

Cookies do not record information provided by users during an online booking or when registering a customer account. Cookies identify your browser rather than you and cannot by themselves be sufficient to reveal your identity.

Respect for your rights:

You are informed of your rights to query, access, rectify and object on legitimate grounds, as well as your right to object to commercial canvassing in accordance with the provisions of law no. 78-17 of 6 January 1978.

Rights of access, rectification and opposition:

In accordance with French law no. 78-17 of 6 January 1978 on Data Processing, Data Files and Individual Liberties, you have the right to access and rectify your personal data by sending a written request.
You may also, for legitimate reasons, object to the processing of data concerning you.

To exercise any of these rights and obtain information about you, simply contact the operating company, whose contact details can be found at the beginning of this Legal Notice.

Cookies

When you visit the website, certain information relating to the browsing of your terminal may be recorded in files called "cookies" installed on your terminal, subject to the choices you have made concerning cookies and which you may modify at any time.

A cookie is a small text file stored in a dedicated space on your terminal's hard drive when you use your browser to consult an online service. It enables the sender to identify the terminal in which it is stored for the duration of the cookie's validity or storage.

The cookies issued by the operating company are used for the purposes described below, during the period of validity of the cookie concerned, subject to your choices, which result from the settings of your browser software used when you visit the website and which you can change at any time.

Cookies from partner companies (third-party cookies) may be placed on your computer via the website pages.

Only the sender of a cookie is likely to read or modify the information contained therein.

Different types of cookies are used on the website for different purposes. Some are necessary for your use of the website.

Analytical cookies

These are cookies that enable the operating company to:

  • to generate statistics on the various components of the website (sections and content visited, route taken) in order to improve the browsing experience offered;
  • to count the total number of advertisements displayed by it on its advertising spaces, to identify these advertisements, the number of times they are displayed, the number of clicks and browsing information.

Example of analytical cookies

  • _ga Analytics: recording of browsing data
  • __utm Analytics: records browsing data
  • gac Campaign: records browsing data for advertising campaigns

Social network cookies and plug-ins (social buttons)

The operating company is likely to include on the website tools for sharing content with other people or for informing these other people of your consultation or your opinion regarding content on our site. This is particularly the case with the "Share" and "Like" buttons on social networks such as Facebook, Twitter, etc.

The operating company has no control over the process used by the following social networks to collect information:

  • Facebook Connect: login using your Facebook account;
  • Facebook Social Graph: sharing the page on Facebook;
  • Pinterest: sharing the page on Pinterest;
  • Linkedin: sharing the page on Linkedin;
  • Instagram: share the page on Instagram.

Cookies and machine identifiers for secure transactions

We inform you that when you place an order, the operating company, or its service providers acting on its behalf, may place cookies or collect information relating to your terminal, in particular the information (technical security attributes) required to recognise equipment (computer, tablet or mobile phone) in order to identify your equipment for the purposes of securing transactions in your interest.

Advertising cookies

The advertising content (graphics, animations, videos, etc.) displayed in the advertising spaces of the operating company may contain cookies issued by third parties which, during the period of validity of the cookies, may be used to count clicks and to offer you the most appropriate advertising according to your browsing behaviour, centres of interest and preferences.

Rejecting advertising cookies has no impact on the use of the site and will not stop advertising on the site or on the Internet. The only effect will be to display advertising that does not take account of your centres of interest or preferences.

These cookies depend mainly on the advertising agencies. We cannot list them exhaustively:

  • AdWords: purchase of sponsored keywords displayed on Google
  • Facebook Custom Audience
  • targeted advertising: recording of browsing patterns

Targeted advertising

The site may contain cookies issued by third parties (advertising agencies and tools) and enable them, during the period of validity of the cookie, to collect browsing data relating to devices connecting to our sites, and also to offer you advertising content likely to correspond to your previous browsing on the site.

Under no circumstances will this data collection enable these service providers to identify you personally. Your surname, first name, user name, postal address, e-mail address and password will under no circumstances be communicated to third parties without your prior and explicit consent.

Your choices concerning cookies

You have several options for managing cookies. Any settings you make may affect your Internet browsing and your conditions of access to certain services requiring the use of cookies.

The choices offered by your browser software

You can customise your web browser (Google Chrome, Internet Explorer, Mozilla Firefox, etc.) so that cookies are stored on your terminal or, on the contrary, so that they are refused.

Refusing cookies

If you refuse to accept cookies, certain functionalities, such as identification / connection to your personal space, customisation of your browsing (choice of preferred language, for example) will no longer be available.

The operating company declines all responsibility for the consequences of the degraded operation of its services and functions due to the refusal of the cookie.

How do you exercise your choices, depending on the browser you are using?

To manage cookies and your choices, the configuration of each browser is different. It is described in your browser's help menu, which will tell you how to modify your cookie wishes.

For Internet Explorer™:

https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies

or

In Internet Explorer, click on the Tools button, then on Internet Options. On the General tab, under Browsing History, click on Settings. Click on the Show files button. Click on the Name column heading to sort all files alphabetically, then scroll down the list until you see files beginning with the prefix "Cookie" (all cookies have this prefix and usually contain the name of the website that created the cookie). Select the cookie(s) containing the name of the operating company and delete them. Close the window containing the list of files, then double-click OK to return to Internet Explorer.

For Safari™:

https://support.apple.com/fr-fr/guide/safari/sfri11471/mac

Or
In your browser, choose Edit > Preferences. Click on Security. Click on Show Cookies. Select the cookies containing the name of the operating company and click on Delete or Delete All. After deleting the cookies, click Done.

For Chrome™:

https://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647

Or
Open Google Chrome. On the browser toolbar, click More. Position your cursor on More tools, then click on Clear browsing data. In the "Clear browsing data" window, tick the Cookies and data from other sites or plug-ins and Images and cached files boxes. Use the menu at the top to select the amount of data you wish to delete. Select From Start to delete everything. Click Clear browsing data.

For Firefox™:

https://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies

Or
Go to your browser's "Tools" tab, then select the "Options" menu. In the window that appears, select "Privacy" and click on "Delete specific cookies". Locate the files containing the name of the operating company. Select and delete them.

For further information on cookies

The operating company invites you to consult the CNIL website at the following address: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser

Referral to the Consumer Mediator

In accordance with Articles L. 616-1 and R. 111-1 6° of the French Consumer Code, the customer is entitled to contact the Médiateur du Tourisme et du Voyage, whose contact details are currently as follows:
Médiateur Tourisme Voyage,
MTV Médiation Tourisme Voyage
BP 80 303
75823 Paris Cedex 1

Website : 

https://www.mtv.travel/

info@mtv.travel

01.42.67.96.68